Fiona Dunlop, Keith Harding, Robert McLarty

ETpedia Management

Resource Book

500 ideas for managing an English language school

ETpedia Management is a complete reference guide for both new and experienced managers, full of tips, advice and ideas for running an English Language school or department.



ETpedia Management brings you 500 units of 10 tips, ideas, and concepts, covering everything from the basic principles of running a language school, department or organisation to problem solving and growth management. Each unit will inspire you whether you’re managing for the first time or if you’re an experienced manager looking to further develop your skill set.

Many of the units also contain an activity based on a photocopiable handout (which you will find in the Appendix) which is a motivating task for either self-reflection or for your teachers to do in a continuing professional development session. These can be used as they are, or adapted and developed to suit your own context.

Throughout the book you will also find quotes from experienced managers, Director of Studies, school owners sharing their views, ideas and experiences on managing an English language school or department.

ETpedia Management is the tenth title in the popular ETpedia series.


If you are new to management, or in the process of becoming a manager or assistant manager, ETpedia Management will be invaluable for supporting you on your way. If you’ve been managing for a while, this resource might remind you of techniques and activities you haven’t used in a while and will offer you fresh new ideas to increase your repertoire.


ISBN: 9781912755271
Publisher: Pavilion Publishing and Media Ltd
Publication: 14 June 2019

Getting Started
Strategic management and communication
HR, administration and recruitment
Marketing and finance
Quality assurance and quality improvement
Academic management
Professional development
Professional working environments
Appendix: Photocopiable materials


Fiona Dunlop, Keith Harding and Robert McLarty


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