The importance of child-centred practice as a key part of the value base of working with children and young people is well established. But what about working with adults? How do values make a positive difference? By providing a sound base of understanding and best practice, the authors give trainers and tutors an excellent tool for promoting learning in this area. Topics include promoting dignity – what it means in practice, working in partnerships with service users and carers, legal and moral issues, listening skills, rights and risks, assessment and partnership, continuing professional development and staff care, discrimination and oppression, language sensitivity and workplace culture.