The last decade has seen an unprecedented level of change in health and social care services, with the intention of improving performance and making services more accessible and sensitive to the needs of people using them. The pace and scope of this change has meant that those leading services need to develop a more sophisticated understanding of the management of change.
Managers and professionals involved in implementing change, whether it is a strategic change initiative or operational adjustments to day-to-day practice, face many challenges. It is these challenges that can be helped by an understanding of the concepts and techniques of change management. This practical resource is to be used as a guide to understanding some aspects of the change process, from a preliminary assessment of the need for change, through to implementation and evaluation.
The chapters of this handbook are divided into three sections:
- Organisational issues
- People central to change
- Inter-professional services and innovation
This handbook is based on experience gained over many years of working in health and social care services, in practitioner, management and consultancy roles, and draws on a wide range of examples of organisational change.
Vital information for: managers and professionals working in social care
Format: handbook (approx 200pp)
Expected: September 2010
