Steve Morgan (Practice Based Evidence), Andrew Wetherell and Roberta Wetherell(ARW Mental Health Training & Consultancy)
About the handbook
The Art of Co-ordinating Care offers a fresh approach to service delivery and co-ordinating care. The handbook encourages workers to think creatively and to apply this in their work with service users, particularly in delivering the Care Programme Approach (CPA). It is both a reference and resource, with practical tips and exercises for personal and team-working development. This is fundamentally a practical workbook, which has discussions about how to go about engagement, assessment and care or support planning and review, within a context of value-based and person-centred care and support. This handbook will support everyone who is involved in the fundamental role of co-ordinating care - anyone who observes and assesses a person's needs and wishes, and then offers that person directions or suggestions, or communicates this information to a third party.
Professionals within the social care sector are required to undertake Continuous Professional Development (CPD) by the General Social Care Council (GSCC). Those who use this resource will be able to gain CPD points.
Vital information for: everyone involved in co-ordinating care and support within the mental health and learning disability sectors.
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Content
This handbook is flexibly structured, so you canread it from start to finish or dip into it as a reference on specificissues. Each section covers a broad topic associated with the overallconcept of co-ordinating care. Within each section, the key issues areeach given their own subtitles, with artistic references as straplinesto reflect the overall theme of the artful focus. At the end of eachkey issue, there are prompts for personal and/or group reflectiveexercises (both practical and 'art themed'), and lists of furtherresources to help you explore the theme further.
Sections include:
Introduction
Section 1: Setting the scene
How do we 'co-ordinate care'?
Section 2: Creating a passion for the work
What is 'co-ordinating care', who does it and the importance of good practice and feedback
Section 3: The art of person-centred care
What do service users and carers want and how can it be delivered?
Section 4: The tensions between creativity and bureaucracy
How to work creatively within regulation and bureaucracy
Section 5: Piecing the picture together
Engaging trusting working relationships, good assessments and positive risk-taking
Section 6: The art of working together
Co-ordinating care within a team
Section 7: Nurturing talent and confidence
Competencies, support and supervision and strengths-based practice development
Section 8: Take a picture of this
Examples of good practice